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Listening With Empathy - Live Webinar (CPD)
Listening With Empathy - Live Webinar (CPD)

Wed, 02 Nov


MS Teams Webinar

Listening With Empathy - Live Webinar (CPD)

Two of the greatest skills we need to engage better with others, are listening and empathy but surprisingly, research tells us we often get both of these wrong. Join us for a one hour workshop to learn how to be a better listener and how to practice empathy in a healthy way.

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Time & Location

02 Nov 2022, 10:00 – 11:00

MS Teams Webinar

About the Event

Session Overview 

  • Being empathetic without being drained 
  • Empathy is not sympathy 
  • You are not required to fix anyone 
  • Maintaining healthy distance 
  • Being a better listener – hearing isn’t listening 
  • We listen with the intent of replying 
  • How to use a therapeutic technique called ‘practicing the pause’ 
  • Why the second thing someone says is always most revealing 
  • How to active listen

By the end of the session you will:

  • Understand why you sometimes feel drained by others 
  • Recognise the importance of empathy over sympathy 
  • Understand the connection between empathy and emotional intelligence 
  • Have tools to help practice empathy 
  • Realise that we are often poor at listening 
  • Know how to be a better listener

This session is CPD certified. All attendees will receive a CPD certificate from the date of the session and is issued directly from CPD UK within 28 days. 


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