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Terms

&

Conditions

Terms & Conditions – Beam Development & Training Ltd

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Last Updated: July 2025

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These Terms & Conditions apply to all services and products offered by Beam Development & Training Ltd (“Beam Training”, “we”, “us”). By purchasing from or working with us, you agree to the following terms.

1. Scope of Services

Beam Training offers one-off digital products and professional services, including workplace wellbeing workshops, coaching, and bespoke development programmes. We also curate and publish the People People magazine.

2. Use of Content

  • All content provided by Beam Training is protected by copyright.

  • Content is licensed to the named purchaser only and may not be copied, resold, or distributed in any form.

  • You may not share access, reproduce, or publish our training materials or resources without written permission.

3. Payments

Digital Products & Advertising

  • Full payment is required at the point of purchase or upon booking an advertisement or sponsorship.

  • No hidden fees are charged — all costs are clearly stated at the time of checkout.

  • Payments for People People magazine ads and sponsorships are due at time of booking and are non-refundable once the magazine is released.

Services (e.g. Workshops, Programmes)

  • Services are invoiced upon completion of delivery.

  • Payment terms are Net 30 days from the invoice date.

  • All invoices will clearly outline any agreed-upon travel expenses, which are billed in addition to service fees unless otherwise agreed in writing.

4. Cancellations & Rescheduling

Coaching Appointments

  • If you cancel or reschedule within 24 hours of your booked coaching session, the full session fee will still be charged.

  • Cancellations or changes made more than 24 hours in advance will not incur charges.

  • You must inform us of any change of status of employment, sessions will be billed unless confirmed in writing that 'session client' no longer requires support. Email office@beamtraining.co.uk  before 24 hours of scheduled appointment.

Training Services (In-Person & Virtual)

  • Cancellations or rescheduling must be made at least 14 calendar days before the scheduled training date and time.

  • If you cancel or request to reschedule within 14 days, the following charges will apply:

  • For cancellations or reschedules within 14 days:

  • Full session fee for the training

  • Any non-refundable travel or accommodation costs

  • Pre-prepared training materials

  • Trainer preparation time

  • For cancellations or reschedules within 28 days (but outside 14 days):

  • Travel and accommodation expenses already booked

  • Training preparation costs

  • Any custom materials already prepared

  • Rescheduling is treated the same as cancellation if made within 14 days. In exceptional cases (e.g., emergency or illness), requests will be reviewed on a case-by-case basis at the discretion of Beam Development & Training Ltd.

  • All cancellation and rescheduling requests must be submitted in writing to:
    office@beamtraining.co.uk

5. Digital Product Access

  • Products are delivered via email or download link after payment.

  • For access or technical issues, contact: office@beamtraining.co.uk

6. Refunds

  • No refunds are issued for digital products once accessed or downloaded.

  • Refunds for services will only be granted in exceptional circumstances and at the sole discretion of Beam Training.

  • Advertising or sponsorship fees for People People are non-refundable once a booking has been confirmed and the magazine issue has entered production.

7. Your Data

  • Your personal data is processed in line with our Privacy Policy.

  • We will never sell or share your data with third-party companies.

  • We will share event list data with companies involved in partnership events and specialist collaborations. This information includes name, company, job title and email. You can opt out of this by email office@beamtraining.co.uk within 48 hours of the scheduled event to be excluded from sharing this data. 

  • You may occasionally receive updates relevant to your purchase or enquiry. You can opt out at any time.

8. People People Magazine Terms

  • Content Submissions: Submitting an article or feature does not guarantee publication. Beam Training reserves the right to use submitted content in a current or future edition, at its sole discretion.

  • Sponsorship & Ads: Booking space in the People People magazine confirms your agreement to all associated payment and publishing terms. Payment is due prior to the magazine’s release.

  • Content Ownership: Contributors retain ownership of their original work, but grant Beam Training non-exclusive rights to publish it in People People magazine and its promotional material.

  • Editorial Rights: We may edit content for clarity, formatting, tone, or length before publication.

  • Usage: No articles or advertorial content may be redistributed, republished, or used elsewhere without written permission from Beam Training.

9. Changes to These Terms

We may update these terms from time to time. The version published on our website at the time of use will apply.

Questions or Concerns?

If you have any questions or would like to discuss anything related to these terms, please contact us:
office@beamtraining.co.uk

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Privacy Statement

Privacy Notice for Beam Development & Training Ltd

This privacy notice explains how Beam Development & Training Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website and services.

 

1. Our Commitment to You

We are committed to safeguarding your privacy and treating your personal data with care, integrity, and transparency. This policy is not only a legal obligation it’s part of our values. We believe in treating your information with respect and using it only in ways that support and enhance your experience with Beam.

We comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

To understand your rights in detail, we recommend visiting:
www.knowyourprivacyrights.org

 

2. Contacting Our Data Protection Officer (DPO)

If you have questions or wish to exercise your data rights, please contact:

Tom Weaver
Email: office@beamtraining.co.uk

 

3. The Data We Collect

We may collect, use, store, and transfer the following types of personal data:

  • Identity Data: Name, title, date of birth.

  • Contact Data: Email, address, phone number, communication details.

  • Technical Data: IP address, browser type, time zone, device type.

  • Marketing & Communication Preferences: Your choices regarding newsletters or other promotional content.

We also collect aggregated anonymous data for statistical analysis. If we ever connect this to identifiable information, we treat it as personal data.

Programme Participation Data: information provided when you take part in a Beam programme, including your chosen goals or habits, participation status, engagement data and information required to deliver follow-up support.

 

4. Sensitive (Special Category) Data

We do not routinely ask you to provide special category personal data.

However, during some wellbeing, coaching or behaviour-change services, you may choose to share information that relates to your physical or mental health.

Where special category information is processed, we will only do so where there is an appropriate lawful basis and an additional condition under UK GDPR, and we will take appropriate steps to protect that information.

 

5. If You Don’t Provide Personal Information

Sometimes, we need your personal data to deliver our services. If you choose not to provide it, we may not be able to fulfil our contract with you and will let you know if that’s the case.

 

6. Legal Bases for Processing Your Data

We only process personal data where we have a lawful basis to do so. Depending on the circumstances, this may include:

a) Contractual Obligations

Where processing is necessary to provide a service you or your organisation has asked us to deliver, including training, coaching, consultancy and related programme support.

b) Your Consent

Where we ask you to make a clear choice, for example when opting in to marketing communications or choosing to take part in an optional programme element. You can withdraw your consent at any time.

You can withdraw consent at any time by contacting us.

c) Legitimate Interests

Where it is necessary for us to operate and improve our services, communicate with clients and participants, administer programmes, and support effective delivery, provided those interests do not override your rights and freedoms.

d) Legal Obligations

Where we are required to process personal data to comply with legal, regulatory, tax, accounting or safeguarding requirements.

For programmes such as Make It Stick, we may process participant contact details and programme information where this is necessary to deliver the agreed service. Where participation in a follow-up element is optional, we will make this clear and ask participants to confirm that they wish to take part.

 

7. How We Use Your Data

We may use your data to:

  • Respond to your messages or enquiries

  • Process payments and deliver services

  • Send updates or useful content (if you’ve opted in)

  • Improve your website experience

  • Keep records for legal and business purposes

 

8. Cookies & Website Tracking

We use cookies to enhance your website experience. You can control cookie settings in your browser.

We use cookies to:

  • Understand how our site is used

  • Keep you logged in

  • Improve user experience

  • Track responses to surveys or live chat

  • Run remarketing ads (with consent)

When you first visit our website, you’ll be asked to accept or decline cookies.

 

9. Analytics & Third-Party Services

We may collect technical data like your browser, location, and device info to improve our site performance. This data may be processed by secure third-party services, some of which are outside the UK or EU. Where this occurs, we use safeguards such as standard contractual clauses to protect your data.

 

10. Marketing & Advertising

If you’ve given us permission, we may send you occasional updates or offers. You can unsubscribe anytime. We never sell or share your data for commercial gain.

 

11. Your Rights

You have rights regarding your personal data, including:

  • Access to your data

  • Correction of incorrect data

  • Erasure of your data

  • Restriction or objection to processing

  • Data portability

  • The right to withdraw consent

To make a request, contact office@beamtraining.co.uk. We’ll always verify your identity before taking any action.

 

12. How Long We Keep Your Data

We only keep personal data for as long as is necessary:

  • To deliver our services

  • To comply with legal or tax obligations

  • To resolve disputes or enforce contracts

Personal data collected for time-limited programmes such as Make It Stick will only be retained for as long as necessary to deliver the programme and meet any applicable legal, contractual or administrative requirements. Where another organisation processes data on our behalf, retention periods will also be governed by our agreement with that provider.

 

13. Children’s Privacy

Our services are not intended for children under 18. If you are under 18, you must have permission from a parent or guardian to use our site.

 

14. How to Make a Complaint

If you’re unhappy with how we’ve handled your data, please contact us first so we can try to resolve it.

You can also contact the Information Commissioner’s Office (ICO) at:
https://ico.org.uk/make-a-complaint

 

15. Updates to This Policy

We may update this notice occasionally. The latest version will always be available on our website. We encourage you to check back now and then.

 

Need More Info?

Feel free to email us at office@beamtraining.co.uk if you have any questions.

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